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Terry Menna

Posted Tuesday, November 22nd, 2016

Not sure at this point. They cleaned our carpets earlier today & family room carpeting is buckling. Called Modernistic and spoke to a representative, she called the emergency tech but they did not respond. She advised that someone would call me back. I’m still waiting for a call. I phoned again & spoke to another representative, this time I was told he works for the answering service & cannot help me. He took a message and said I would probably get a response on Monday. I find this a bit unusual & poor customer service. I only used them because Rachel Hunter, radio station 99.5, recommends them. It looks like I made a mistake.

  • Here's a really good reason to have your air ducts cleaned before you turn on your furnace. Blockages will prevent air from flowing freely and make your furnace work harder than it needs to! #airductcleaning #breatheasy #modclean #ourtechsarethebest #beforeandafter
  • Modernistic = Simple & Quick Spot Removal! #beforeandafter #ourtechsarethebest #carpetcleaning #modclean
  • YES! Best day ever :-) #NationalTacoDay #tacoday #tacos #lunch
  • It’s #CUSTOMERCARE #APPRECIATIONWEEK! We know we love our team to death, and so do most of you. Modernistic would like to thank everyone who’s job it is to make customers happy everyday, #thankyou #modclean
  • PB&J, hold the J! This kid decided the PB&J could be improved by replacing the bread with her mom's sofa #kidsaremessy #lunchisserved #lunch #upholsterycleaning #modclean #ourtechsarethebest
  • Modernistic is keeping businesses open! After a car crashed into this Lansing Midas, we were on the scene to provide board-up services and begin the reconstruction process, all so they didn't have to lose any more business than they had to. Modernistic = Simple & Quick Recovery! #modrecon  #ourtechsarethebest #openforbusiness #simplequickrecovery
  • Q: What do you hear all the time? A: “He even wore booties!” #ourtechsarethebest #modclean #carpetcleaning #protectyourfeet
  • A carpet's-eye view of a Mod cleaning, AKA the last thing dirt ever sees! #modclean #carpetcleaning #ourtechsarethebest #Modtechs
  • Cat trees? Oh yeah, we clean those. Get rid of all that cat hair, your little furball with thank you :-) #petsarepeopletoo #petsolutions #modpets #ourtechsarethebest #modclean #carpetcleaning #upholsterycleaning
  • Check out this office carpet we cleaned over the weekend. Loving the color! #ourtechsarethebest #carpetcleaning #modclean #officecleaning #beforeandafter
  • Wow! Who would have known there was light colored grout there? #tilecleaningexperts #tileandgroutcleaning #modclean #beforeandafter
  • Here's a really good reason to have your air ducts cleaned before you turn on your furnace. Blockages will prevent air from flowing freely and make your furnace work harder than it needs to! #airductcleaning #breatheasy #modclean #ourtechsarethebest #beforeandafter
  • Modernistic = Simple & Quick Spot Removal! #beforeandafter #ourtechsarethebest #carpetcleaning #modclean
  • YES! Best day ever :-) #NationalTacoDay #tacoday #tacos #lunch
  • It’s #CUSTOMERCARE #APPRECIATIONWEEK! We know we love our team to death, and so do most of you. Modernistic would like to thank everyone who’s job it is to make customers happy everyday, #thankyou #modclean
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