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How to Select a Carpet Cleaning Business

Questions & Homework Before Hiring a Carpet Cleaning Company

Hiring a new service provider can be a daunting task, especially when it is for a service you may not know a lot about. Want to learn how to select a carpet cleaning business?  Here is a list of seven factors you should consider before hiring a carpet cleaning company.

7 Factors to Consider Before Hiring a Carpet Cleaning Company:

1.   Reputation

A company’s reputation speaks volumes about the type of service they provide! Do a little research to see what you can learn before hiring a company. A simple google search should help you find the information you’re looking for. Social Media Reviews, Angie’s List, the Better Business Bureau, and referrals from friends and family should tell you a lot. Getting a good understanding of the company’s reputation will help you learn what you can really expect upon hiring the company.

2.   Years in Business

Always find out how long the company has been in business. Newer companies come and go, quality companies stay in business! When choosing a carpet cleaner, quality counts. Good quality companies bring experience into your home and will be prepared to care for any unusual spotting and soiling conditions.

3.    Equipment

Ask what kind of equipment they will be using to clean your carpet. Are they using lower powered portable machines? Lower quality encapsulation methods? Shampoo machines?  Those will not give satisfactory results like the state-of-the-art, hot water extraction equipment (HWE) will provide you with.  Hot Water Extraction is the number one rated method, recommended by all of the major carpet manufacturers, like Shaw and Mohawk. Furthermore, it’s also worth asking how old the equipment is, as this could affect the ability to clean thoroughly and reliably.

4.    Satisfaction Guarantee

Do they stand behind their work with a Satisfaction Guarantee?  A reputable company will definitely have a satisfaction guarantee and you want to know that upfront before the work begins.

5.    Employees or Sub Contractors

It’s important to know if the company you are hiring knows the individuals they will be sending into your home. Especially since you will be letting these individuals inside your home to perform the service.

6.    Certified

Ask the company if they are certified by a nationally recognized certification board.  Carpet cleaners that take their profession seriously usually belong to a trade association or have taken some form of formal training classes. This assures you that the technician coming to your home is knowledgeable about the latest textiles, fabrics and methods of cleaning.

7.    Price

Don’t shop by price alone.  It is much more important to shop based on value. Value = quality + service + price.  Cheaper companies don’t always stand behind their work, stay in business long, or have trained and certified technicians doing the work. You know what they say, you get what you pay for.

How Does Modernistic Stack Up? 

We hope this helps you in determining how to select a carpet cleaning business. To see how Modernistic stacks up among these seven important differentiating factors, check out our page, Why Modernistic! You may also call or email us; our team is happy to answer any questions you might have!

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