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Inside Sales Manager

Posted Friday, April 26th, 2019
  • Full Time
  • Troy
Modernistic

Website Modernistic

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Inside Sales Manager

Company Overview:

Modernistic is a family-owned company specializing in carpet & upholstery cleaning, air duct cleaning, water & fire damage restoration, and mold remediation. For over 40 years, we have been providing home and business owners with exceptional cleaning and restoration services and we are looking to add qualified individuals who have a positive attitude, are energetic, and value teamwork.

Objective:

Under the general supervision of the Sales & Marketing Director, the Inside Sales Manager oversees the company’s internal sales & customer care team.

Responsibilities for this position include:

  • Lead, manage, and hold team members accountable
  • Utilize data to drive team performance
  • Train new team members
  • Provide call coaching to improve service levels and job close rates
  • Develop and implement processes and procedures
  • Staff Scheduling
  • Delegate administrative tasks and projects as they arise
  • Handle customer concerns
  • Applicants should be excellent coaches – experts at delivering praise & constructive criticism. Prior experience in training is a plus! Applicants must also have prior experience handling customer and team member concerns. The perfect candidate will be goal oriented, friendly, and outgoing.

Benefits and Compensation:

  • Health Insurance
  • Life, Vision and Dental Insurance
  • 401K
  • Paid vacation and holidays
  • Discount on Modernistic services and more!

Pay Range:

$14-$18/hour

Job Type:

Full-time

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