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Customer Care Rep

Posted Saturday, February 18th, 2017

Modernistic is a family-owned company specializing in carpet & upholstery cleaning, air duct cleaning, water & fire damage restoration, and mold remediation. For over 40 years, we have been providing home and business owners with exceptional cleaning and restoration services and we are looking to add qualified individuals who have a positive attitude, are energetic, and value teamwork.

Responsibilities for this position include:

  • Delivering outstanding customer service
  • Answering calls and scheduling jobs
  • Addressing the customer questions and concerns
  • Greeting and caring for customers in the office

Want to help make Michigan a cleaner place?

If you want to be a part of a fast-paced, energetic team that values strong relationships, open communication, and teamwork, then we want to hear from you! Your training is paid and you will have the opportunity to earn extra income through performance-based incentives, cross-department training, and willingness to take on additional work. Take control of your own income!

Other benefits include:

  • Health Insurance
  • Vision and Dental Insurance
  • 401K
  • Paid vacation and holidays
  • Discount on Modernistic services and more!

Requirements

  • Commitment to customer satisfaction
  • Ability to communicate clearly and professionally
  • Strong decision-making and analytical skills
  • Ability to multi-task and have a strong attention to detail
  • Must be able to pass a drug test & background check
Upload your CV/resume or any other relevant file. Max. file size: 100 MB.

  • Q: What do you hear all the time? A: “He even wore booties!” #ourtechsarethebest #modclean #carpetcleaning #protectyourfeet
  • A carpet's-eye view of a Mod cleaning, AKA the last thing dirt ever sees! #modclean #carpetcleaning #ourtechsarethebest #Modtechs
  • Cat trees? Oh yeah, we clean those. Get rid of all that cat hair, your little furball with thank you :-) #petsarepeopletoo #petsolutions #modpets #ourtechsarethebest #modclean #carpetcleaning #upholsterycleaning
  • Check out this office carpet we cleaned over the weekend. Loving the color! #ourtechsarethebest #carpetcleaning #modclean #officecleaning #beforeandafter
  • Wow! Who would have known there was light colored grout there? #tilecleaningexperts #tileandgroutcleaning #modclean #beforeandafter
  • Can you believe this customer wanted to replace their carpet??? Luckily they called Modernistic first :-) #ourtechsarethebest #modclean #beforeandafter #carpetcleaning #carpetsaver
  • Who wouldn’t want a beach house right? Well maybe a beach outside of your house, as opposed to sand, dust and dirt from a beach INSIDE your house. #wecandoit💪 #modclean #hardwoodfloors #cleaning
  • Well if I wasn’t a monkey’s uncle! That is some serious contrast on that carpet. Our technicians are the best! #modclean #beforeandafter #carpetcleaning #nofilter
  • #NoBetterFeelingThan fresh, clean carpet in your living room :-) #carpetcleaning #modclean #ourtechsarethebest #beforeandafter
  • After just one swipe! (Several dozen more to go) Bonus: Two #Modtech feet, covered in booties to keep your home clean! #modclean #ourtechsarethebest #carpetcleaning #beforeandafter
  • It’s a Girl!!! Congratulations Dorion 🍾🍼 You know who to call if things get messy! We ❤️ our team #modclean #newborn
  • Q: What do you hear all the time? A: “He even wore booties!” #ourtechsarethebest #modclean #carpetcleaning #protectyourfeet
  • A carpet's-eye view of a Mod cleaning, AKA the last thing dirt ever sees! #modclean #carpetcleaning #ourtechsarethebest #Modtechs
  • Cat trees? Oh yeah, we clean those. Get rid of all that cat hair, your little furball with thank you :-) #petsarepeopletoo #petsolutions #modpets #ourtechsarethebest #modclean #carpetcleaning #upholsterycleaning
  • Check out this office carpet we cleaned over the weekend. Loving the color! #ourtechsarethebest #carpetcleaning #modclean #officecleaning #beforeandafter
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  • BOMA
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