We had our carpets cleaned last week and the crew that came out did a bad job in the sense didn’t moved a bunch of stuff. I felt like I had half my carpets cleaned. I hadn’t noticed until after they had left. I contacted modernistic and they sent out another crew that did a way better job! Even got out some of the stains the other crew didn’t! The owner took the time to call my husband to make sure our issue was being resolved after I reviewed them poorly on here at first. But now they truly made it right in my opinion, I would use them again and request the same crew that came out the second time!! They have really good customer service. Thank you!