Technician who did a quote for clean up in basement did not know what he was doing. Calculated a 800 square foot basement as being over 1600 square feet. Then received a call that they were on their way to work when I specifically stated I wanted an estimate. Lastly, the person we talked to about how to work with the insurance did not even know the answers to any of the questions. Decided to go with a different company and very happy with that decision. Would not recommend this company to anyone.