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How to Select a Carpet Cleaning Business

Questions & Homework Before Hiring a Carpet Cleaning Company

Hiring a new service provider can be a daunting task, especially when it is for a service you may not know a lot about. Want to learn how to select a carpet cleaning business?  Here is a list of seven factors you should consider before hiring a carpet cleaning company.

7 Factors to Consider Before Hiring a Carpet Cleaning Company:

1.   Reputation

A company’s reputation speaks volumes about the type of service they provide! Do a little research to see what you can learn before hiring a company. A simple google search should help you find the information you’re looking for. Social Media Reviews, Angie’s List, the Better Business Bureau, and referrals from friends and family should tell you a lot. Getting a good understanding of the company’s reputation will help you learn what you can really expect upon hiring the company.

2.   Years in Business

Always find out how long the company has been in business. Newer companies come and go, quality companies stay in business! When choosing a carpet cleaner, quality counts. Good quality companies bring experience into your home and will be prepared to care for any unusual spotting and soiling conditions.

3.    Equipment

Ask what kind of equipment they will be using to clean your carpet. Are they using lower powered portable machines? Lower quality encapsulation methods? Shampoo machines?  Those will not give satisfactory results like the state-of-the-art, hot water extraction equipment (HWE) will provide you with.  Hot Water Extraction is the number one rated method, recommended by all of the major carpet manufacturers, like Shaw and Mohawk. Furthermore, it’s also worth asking how old the equipment is, as this could affect the ability to clean thoroughly and reliably.

4.    Satisfaction Guarantee

Do they stand behind their work with a Satisfaction Guarantee?  A reputable company will definitely have a satisfaction guarantee and you want to know that upfront before the work begins.

5.    Employees or Sub Contractors

It’s important to know if the company you are hiring knows the individuals they will be sending into your home. Especially since you will be letting these individuals inside your home to perform the service.

6.    Certified

Ask the company if they are certified by a nationally recognized certification board.  Carpet cleaners that take their profession seriously usually belong to a trade association or have taken some form of formal training classes. This assures you that the technician coming to your home is knowledgeable about the latest textiles, fabrics and methods of cleaning.

7.    Price

Don’t shop by price alone.  It is much more important to shop based on value. Value = quality + service + price.  Cheaper companies don’t always stand behind their work, stay in business long, or have trained and certified technicians doing the work. You know what they say, you get what you pay for.

How Does Modernistic Stack Up? 

We hope this helps you in determining how to select a carpet cleaning business. To see how Modernistic stacks up among these seven important differentiating factors, check out our page, Why Modernistic! You may also call or email us; our team is happy to answer any questions you might have!


  • After just one swipe! (Several dozen more to go) Bonus: Two #Modtech feet, covered in booties to keep your home clean! #modclean #ourtechsarethebest #carpetcleaning #beforeandafter
  • It’s a Girl!!! Congratulations Dorion 🍾🍼 You know who to call if things get messy! We ❤️ our team #modclean #newborn
  • Matt's not afraid to get dusty! He makes it look easy using the tile tool, which is perfect for cleaning up drywall dust post-construction. Looking good! #ourtechsarethebest #construction #commercialcleaning #beforeandafter #modclean #Modtechs
  • When a business closes up shop for the day, that's when #Modernistic gets to work! No customers = easy after hours carpet cleaning (and dry by the morning!) #ourtechsarethebest #modclean #carpetcleaning #commercialcleaning #restaurant #afterhours
  • I bet you never knew it, but that grey couch in the family room.... yeah it’s actually white. #NBD #modclean #upholsterycleaning
  • We just keep WINNING! #Shoutout to our #GrandBlanc techs for generating gallons of elbow grease and not leaving a mark! Our customers appreciate it! #modclean #ourtechsarethebest #cleaning #awards
  • Our guys LOVE cleaning tile and grout. It's incredibly satisfying to see the dirt disappear and grout lines go back to their original color! #modtech #ourtechsarethebest #tileandgrout #beforeandafter #modclean #cleaning
  • #Modtip of the day: Your entryway usually sees the most traffic of any area of the room. Don't put off cleaning it, or that soil and dirt will make its way to the rest of the carpet! #carpetcleaning #ourtechsarethebest #modclean #healthyhome #steamcleaning
  • If you can't bear to stare at your stairs, don't despair! Call the local, quality, friendly #Modtechs who care for your impaired stairs! Please feel free to share ;-) #carpetcleaning #modteam #ourtechsarethebest #gottagofast
  • Got a dirty giraffe? Detroit Zoo did, but they knew who to turn to! Thanks for the unique cleaning opportunity! It's not every day we clean 16-foot tall stuffed animals! #detroitzoo #giraffe #ourtechsarethebest #modtech #modclean
  • You know it's summer when the grill comes out! #chilloutwithyourgrillout #grill #wehavefunatwork #ourtechsarethebest #modteam
  • After just one swipe! (Several dozen more to go) Bonus: Two #Modtech feet, covered in booties to keep your home clean! #modclean #ourtechsarethebest #carpetcleaning #beforeandafter
  • It’s a Girl!!! Congratulations Dorion 🍾🍼 You know who to call if things get messy! We ❤️ our team #modclean #newborn
  • Matt's not afraid to get dusty! He makes it look easy using the tile tool, which is perfect for cleaning up drywall dust post-construction. Looking good! #ourtechsarethebest #construction #commercialcleaning #beforeandafter #modclean #Modtechs
  • When a business closes up shop for the day, that's when #Modernistic gets to work! No customers = easy after hours carpet cleaning (and dry by the morning!) #ourtechsarethebest #modclean #carpetcleaning #commercialcleaning #restaurant #afterhours
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